Shipping and Exchange

Rest assured with the Sandbox Promise

Shipping Policy

Thank you for visiting and shopping with us. The following are the terms and conditions that constitute our Shipping Policy.

Processing Time

All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. We offer standard shipping on all orders, with an estimated delivery time of 7- 10 business days, depending on your location.

Delivery delays can occasionally occur due to unforeseen circumstances such as weather conditions, customs, or carrier delays.

Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Damages

We are not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.